Fast facts for your stay

ATM

Location: first floor near the Coffee Shop

Coffee shop

Location: near the main lobby

Hours:

Monday – Friday, 7 a.m. – 7:30 p.m.

Saturday and Sunday, 9:30 a.m. – 4:30 p.m.

Closed holidays

Fire safety

We conduct fire drills from time to time. If you hear an alarm, stay where you are. In an actual emergency, hospital staff will tell you what to do.

Gift shop

Location: next to the Coffee Shop

For Gift Shop hours, call (631) 476-2749.

Hearing impaired/interpreters

For patients who speak limited English or are hearing impaired, a language interpreter will be provided for free. Tell your nurse if you need help, or call the nurse manager on duty at ext. 5244.

Medicines

All medicines you take in the hospital need to be prescribed, filled and given to you by hospital staff. Tell your doctor about any medicines you regularly take. If you brought any prescription or over-the-counter medicines to the hospital, please have a loved one take them home for you. If you still need them, hospital staff will give them to you.

Pastoral care

The Interfaith Chapel is open to patients and families for prayer and meditation. It is located on the main floor in the East Wing across from the visitor elevators. Ask your nurse if you would like to visit the chapel. 

Patient and Family Advisory Council (PFAC)

This council encourages patients and loved ones to give feedback to improve the hospital experience. Our volunteers work with hospital staff to create positive changes for future patients and families. If you’d like to volunteer with the PFAC, call (631) 686-1421.

Personal belongings and valuables 

Personal care items such as contact lenses, eyeglasses, hearing aids and dentures can be stored in your bedside stand. Please do not put them on your bed or food tray so they aren’t lost or damaged. If you brought valuables like jewelry or cash, give them to a loved one to keep. You may also ask your nurse about placing valuables in the hospital safe. Mather Hospital cannot be responsible for replacing personal belongings.

Public restrooms

For everyone’s health and safety, we ask visitors not to use patient restrooms. Public restrooms are located throughout the hospital. Ask hospital staff to direct you to the nearest one.

Smoking

Smoking and/or the use of any tobacco products, including e-cigarettes or vaporizers, is not permitted anywhere in the hospital or on hospital grounds.

Telephone/TV

Televisions and telephones are available in patient rooms at no charge. To activate your bedside television or telephone service, dial ext. 4492 and follow the instructions.